SHIPPING
When will my order ship?
All jewelry is made to order. Please allow one week for your piece to be made by our mama makers! We aim to ship your order ASAP! We are just as excited as you are to get it in your hands!
HANDMADE JEWELRY
Will my jewelry tarnish?
All our designs are made with 14k gold fill or sterling silver. (IF IT IS NOT, IT WILL BE CLEARLY STATED IN THE PRODUCT DESCRIPTION!) 14k gold fill has a thick layer of solid 14k bonded to a base metal. It will last for YEARS AND YEARS! It is the next best thing to solid gold. You can wear it in the shower, working out etc, with no worries of tarnishing.
Sterling Silver is slightly different but still long lasting. Sterling Silver WILL oxidize when not worn on your skin. Having said that, it is unlike a plated metal that wears away. Sterling Silver can be polished back to look shiny and new! Dawn Dish Soap is a great hack to polish sterling silver back to new OR create a paste with baking soda and water and use a toothbrush to scrub clean. When not wearing your Sterling Silver piece, it is best to store in an air-tight container or a sealed bag to keep it from oxidizing
How do I know what size of bracelet to order?
Please check our product description to get all the info on how to measure your wrist. Our suggestion is to use a flexible tape measure. We advise ordering about 1/4-1/2” larger than your wrist measurement. YOU KNOW BEST! How do you like to wear your bracelets? Do you want a lot of movement? If you are ordering more than one bracelet and creating a stack- different lengths can be fun and look amazing!
What is my bracelet breaks or stretches?
We will re-string the bracelet at no charge for both - if it breaks or stretches. Just simply send it to us and we will get it back in your hands ASAP! Message us for shipping details!
PERMANENT JEWELRY
What is permanent jewelry?
Permanent jewelry is an anklet, bracelet or necklace that is custom fit. The ends of the chains are welded together. There is no clasp, so it can not be traditionally removed. Rings and toe rings are available as well, although those two pieces can be removed by rolling off your finger/toe.
What is the metal of the chains?
We have 14k gold fill , 14k rose gold fill, sterling silver and solid 14k gold options. All are quality metals that will not tarnish. Sterling Silver does not oxidize when it is on your skin which makes it a great choice for permanent jewelry!
Does it hurt?
NO, NOT AT ALL! We protect your skin with a leather pad but the welding process is quick and painless!
How long do they last? Do they break?
They can last for YEARS AND YEARS! This is still fine, delicate jewelry. Depending on the chain you choose, if caught on something, it CAN break. Having said that, we re-attach for no charge. If you are worried about your chain breaking, please be aware of that when choosing your chain. The thicker the chain, the more durable it will be.
What if I don’t want my jewelry piece permanent anymore?
No problem! We are happy to put a clasp on for you! Just pop into our location at 423 Perry st, Castle Rock, CO 80104. Come on in during business hours (Monday-Saturday 10-6 and Sunday 11-5)
What if I have to take my permanent piece off for a medical procedure?
You can cut it off yourself by using wire cutters or use nail clippers. If you can find the ring we use to weld your bracelet, that is best to cut. But if you can’t find it - no worries! Just cut it anywhere. If you would like it to be put back on permanently just visit us at any pop up! If you want a clasp on, you can also visit us at a pop up or message your Goldie Girl to be able to ship to us!
How do I book a party?
We offer in-store parties for all the experiences that we offer …but we DO offer permanent jewelry mobile parties as well! Please contact us using the contact form or visit our event page to book an in-store party!
How do I get permanent jewelry?
Come visit us at our amazing location in the heart of downtown Castle Rock! We are located at 423 Perry St, Castle Rock, CO 80104. We are open Mon-Sat 10a-6p and Sunday 11a-5p. We do the occasional pop up which will be listed on our event page here on the website or visit us on Instagram @GoldieLinksJewelry.
How many options do you have to personalize my permanent jewelry!?
At Goldie Links, we LOVE variety! We have over 80 different styles of chain including handmade mixed metal and gemstone chains! We have tons of symbols, initials, birthstones and other gemstones to personalize your piece and make it one-of-a-kind. We strive to create something so special for you which is why we are always evolving and offering handmade chains and charms to add to your meaningful links!
What makes your permanent jewelry special?
Not only do we offer the MOST options you will most likely EVER see with permanent jewelry, we are passionate about handmade. Chain, bangles, rangles (ring bangles) and glow ups are handmade by our team of “mama makers”. We have an amazing team of local ladies here in Colorado that make these items by hand…make it all the more special and one-of-a-kind.
CHARM BAR
Can I book a Charm Bar party in my home or business?
YES! Again, there is a 10 person minimum for a charm bar party. We bring permanent jewelry as well. So It would be 10 people total that are planning to get permanent jewelry OR make a custom charm jewelry piece! Now that we have a physical location, we only offer charm bar outside of our business hours.
RETURNS
What is your return policy?
We do not accept any returns or exchanges on custom jewelry. This includes the hidden message collection or any custom engraved and/or birthstone jewelry pieces. We do not offer returns on non-customized jewelry but you are welcome to exchange!
What is your exchange policy?
We accept exchanges on BASIC beaded designs. If you receive it and decide you need a smaller or larger bracelet you are able to exchange. It has to be sent back within 10 days of receiving the jewelry piece in the condition it was made. You are responsible for the cost of shipping back the item to us but we do not charge to ship the new bracelet to you. Please message us to start the exchange process.
How do I receive my refund?
Since we do not offer straight returns, if your exchanged item is less than your original purchase, we will give you a code to use toward a future purchase. That will be issued as soon as the exchanged item is sent out and the code never expires.
The Experience Boutique
Where are you located?
We are located at 423 Perry St, Castle Rock CO in the heart of downtown Castle Rock, Colorado.
What are your operating hours?
We are open Monday thru Saturday 10a-6p and Sunday 11a-5p
Can I host a party or an event at your location?
YES! We have recently expanded and added a party/workshop room! We are so excited! Please visit the Event page on the website for information on how to book an in-store party or host your group. If you are interested in offering a workshop, please contact us!
Can I host a party after hours?
YES but it HAS to be a minimum of 10 people that will be taking part in the experience we offer.
What do you offer at Goldie Links?
SO many things! Permanent Jewelry, Charm Bar, Bead Bar, Lip Gloss Bar, Perfume Bar, Hat Bars (wide brim + trucker hat), clothing, accessories, locally made products, body piercing, tattoos, Italian Charm Bracelet Bar, Memory Magnets, Engraving, Embroidery, workshops, special events and so.much.more!
What is your mission with Goldie Links?
At Goldie Links, we celebrate individuality, creativity, and connection. We believe jewelry + accessories are more than adornments–it is an experience, a memory and a way to express who you truly are. Through our experiences that empower you to create a one-of-a-kind piece, an immersive boutique focused on handmade, collaborations with our local mama makers, and workshops - our mission is to spark joy, honor creativity as medicine and build links - between people, passions and possibilities– that shine through every era of your life.
We are here to help!
Still have questions or need assitance? Send us an email.